Plumber answering service

AI answering service for plumbers

A plumber answering service is what you search when the phone rings and you are under a house. This page does that one job: the voicemail becomes a Jobber request, and you book it. Invoices, permits, and reviews are other jobs.

Set how many rings before the call forwards. Back at the truck, turn a voice memo into the follow-up and send the unpaid invoice reminder as its own note.

Start The plumbing page

Book the missed call from the voicemail

Record a greeting that asks for four facts, send the voicemail to your email as text, and put a Jobber request link in the greeting. When you are back at the truck, paste the transcript into the prompt and create the request yourself. You pick the time. The note does not invent a price or an arrival.

Get the missed call as text

If the shop number is Google Voice, do this on a computer.

Open voice.google.com. At the top right, click Settings, then Voicemail.
Turn on Voicemail transcripts.
Turn on Get voicemail via email so the transcript lands in Gmail.
Call the shop number from a second phone, leave a message, and confirm the email shows the words you said.
If the shop number is an iPhone, follow the voicemail article linked below before you change anything. Live Voicemail can take the call before a forward does. Test with a real call.

Say the booking link in the greeting

The greeting asks for a name, a callback number, the street address, and what is leaking or blocked. Then it reads the Jobber link slowly. The greeting article linked below is the writing pass. Record it, call it back, and listen once.

Put a request form in Jobber

Jobber's own help (read 6 Oct 2026) puts online booking on a request form. Use a request you approve. A slot the caller grabs while you are on another job is a different setup.

In Jobber, select the gear icon, then Settings, then Requests and Bookings.
Under Forms, select Add New Form. Leave it as a request form.
Add questions for the address, what is wrong, and whether the water is shut off.
Save. Copy the form link. Put that link in the greeting and in the text you send back.
If you already run Housecall Pro or ServiceTitan, skip this click path and paste the booking note into the schedule you already use. This page does not claim a connector to any of them.

Jobber: online booking on a request form

Turn the transcript into the request

Paste the email transcript into the chat tool you already use, under the prompt. Then type the result into the Jobber request. You book the visit. If a line says MISSING, ask the caller before you promise a time.

Paste this, then paste the transcript under it

You turn a voicemail transcript into a plumbing job request.
Use only facts in the transcript. If a fact is missing, write MISSING.

Output:
- Name
- Callback number
- Address
- What is wrong, in their words
- Time they asked for, or MISSING
- Water shut off: yes, no, or not said

Do not invent a price.
Do not promise an arrival time.
Do not decide whether the job is urgent.
If they asked for a price or a guaranteed arrival, write: owner decides.

If you would rather have it built

Deeplathe builds custom AI inside the tools a business already uses. For this job, that is the voicemail becoming a booking note in Jobber, or whichever schedule you already run, waiting until a person confirms it. Less than a hire, more output. The steps above are the whole fix if you want to do it yourself.

Free how-tos for this job

Questions

Is this a plumber answering service that books the job?

The search is a plumber answering service. The fix on this page is the greeting, the transcript, and the Jobber request. You book the job when you are off the tools. A person still picks up when they can.

I am on a job and cannot pick up. What happens to the call?

The greeting takes the four facts, and the transcript arrives in email. You paste it into the prompt and create the request when you are back at the truck. Test it once with a second phone before you rely on it.

Can the note quote a price or promise a tech in twenty minutes?

No. The prompt tells the chat tool to refuse both. Any price comes from your own price book, typed by you.

What if I do not use Jobber?

The greeting and the transcript stay the same. Paste the booking note into Housecall Pro or ServiceTitan if that is the schedule you already run. The click path above is Jobber's, from their help center.