For US carriers running 1 to 10 trucks

Trucking answering service, 24/7.

The truck has arrived. The money has not. An AI that reads every rate con and keeps every date between the signed POD and the deposit. It drafts, you send.

Talk it through
  1. Rate conWho really sent it?

    $75,000

    the bond a broker must keep in effect. It can be cancelled on 30 days' notice. 49 CFR 387.307(a)

  2. BOLFive hours at the dock.

    180 days

    to bill detention that was left off the invoice. No federal rule sets detention itself. 49 U.S.C. 13710(a)(3)(A)

  3. PODSigned. Still in the cab.

    Delivered Tue 15 Sep, 08:12. Paid: not yet.

    7 days

    to present the freight bill, weekends and legal holidays not counted. 49 CFR 377.205(b)(2)

  4. InvoiceSent. Now you wait.

    15 days

    of credit, starting the day after the bill is presented, unless a contract says otherwise. 49 CFR 377.203(b), (c)

  5. RemittancePaid. Is it all there?

    18 months

    from delivery to file suit for charges still unpaid. 49 U.S.C. 14705(a)

The load is made up. The figures are federal rules, each linked to its text as read on 20 September 2026. A written contract can replace some of them, and on brokered freight the rate con usually does.

Is this broker even who he says he is?

A rate con lands before sunrise with a real broker's name on it. Here every one is read against the broker's federal registration before anyone rolls. Pick one.

Nearly $725 million

“In 2025, estimated cargo theft losses in the United States and Canada surged to nearly $725 million”
FBI Internet Crime Complaint Center, alert I-043026-PSA, 30 April 2026. Federal law enforcement alert. Read 20 Sep 2026.

The one who hauled it

“In many instances, the motor carrier who completes the load does not receive payment for their services”
FMCSA final rule, 88 FR 78656 at 78665, 16 November 2023. Federal Register, the agency summing up what carriers told it about double brokering. Read 20 Sep 2026.

Dispatch inbox, made up

The addresses end in .example, which nobody can own. The MC numbers are made up. In your office the right-hand column is the broker's public federal registration.

The rate con says

The registration says

  1. Broker name and MC number

    Sample Ridge Brokerage, MC 0000412

    Sample Ridge Brokerage, MC 0000412, authority active

    Matches.

  2. Sender's email domain

    freemail.example, a free email provider

    sampleridgebrokerage.example

    Does not match. The FBI lists "Emails spoofing legitimate company domains using free email providers". FBI IC3 alert I-043026-PSA, 30 Apr 2026

  3. Phone number on the rate con

    (615) 555-0148

    (404) 555-0110

    Does not match. The FBI lists phone numbers that are internet lines or "used for short periods of time". FBI IC3 alert I-043026-PSA, 30 Apr 2026

  4. Bond or trust fund on file

    A rate con does not say

    On file, no cancellation pending

    In effect. Nothing on the rate con to compare.

Two things do not match the registration.

What the AI does
Holds the load card. Puts the registered phone number beside it, not the one in the email.
What a person still does
Calls the registered number and asks whether this load is theirs. Decides whether to haul.

It never calls a broker a fraud, and it never says a load is safe.

Five hours at the dock, and never a dime.

Detention is lost on the fine print, not on the clock. This made-up rate con pays it only if the broker was told by email before free time ran out, which is how the clause is often written. Drag the hour, then flip the switch.

Fewer than 50 percent

“While 94.5 percent of fleets charge detention fees, they are paid for fewer than 50 percent of those invoices.”
American Transportation Research Institute, release of 10 September 2024. Trade research body surveying its own industry. Read 20 Sep 2026.

39.3 percent of stops

“In 2023, drivers reported being detained in 39.3 percent of all stops.”
American Transportation Research Institute, release of 10 September 2024. Trade research body surveying its own industry. Read 20 Sep 2026.

07:42 Arrived

10:00 Free time ends

08:00 Appointment

13:10 Departed

09:40

The notice is drafted. 20 minutes of free time left.

It goes to the dispatch address clause 11 names, with the wording the clause asks for. A person presses send.

Rate confirmation SSF-2209, page 2, made up

11. DETENTION. Two (2) hours free at each stop, measured from the appointment time. Thereafter $60.00 per hour, billed in half-hour increments, ONLY IF Carrier notifies Broker by email to the dispatch address before free time expires AND in and out times are signed by the facility on the bill of lading.

Drafted at 09:30 for a person to send

To: dispatch@examplelakeslogistics.example
Subject: Detention notice, load SSF-2209, Example Buckeye Distribution

Our truck arrived at 07:42 for the 08:00 appointment and has not been unloaded. Free time under clause 11 of your rate confirmation ends at 10:00. This is our notice that detention will apply from 10:00 at $60.00 per hour. We will send the BOL with signed in and out times with the invoice.

$1.1 billion to $1.3 billion

“detention is associated with reductions in annual earnings of $1.1 billion to $1.3 billion for for-hire commercial motor vehicle drivers in the truckload sector”
US DOT Office of Inspector General, report ST2018019, 31 January 2018. Federal audit estimate, now eight years old. Read 20 Sep 2026.

Delivered Tuesday. Invoiced the week after.

The signature on the POD starts more dates than anyone keeps in his head. Pick a delivery day and they are worked out in front of you. Under them is a carrier's whole board: what is already late or short at the top, then the rest in the order it shuts.

7 days, weekends not counted

“The time period for a carrier to present its freight bill for all transportation charges shall be 7 days, measured from the date the shipment was delivered at its destination. This time period does not include Saturdays, Sundays, or legal holidays.”
49 CFR 377.205(b)(2). Federal regulation, for collect shipments. Read 20 Sep 2026.

Unless the contract says otherwise

“If the shipper and carrier, in writing, expressly waive any or all rights and remedies under this part for the transportation covered by the contract, the transportation provided under the contract shall not be subject to the waived rights and remedies”
49 U.S.C. 14101(b)(1). Federal statute. An attorney decides which terms govern a load. Read 20 Sep 2026.

The receiver signed on

  1. Thu 24 Sep 2026

    Freight bill presented

    7 days from delivery, Saturdays, Sundays and legal holidays not counted. 49 CFR 377.205(b)(2)

  2. Mon 28 Sep 2026

    Driver's trip papers in

    13 days from the day they cover. 49 CFR 395.11(b)

  3. Fri 9 Oct 2026

    Payer's credit period ends

    15 days, starting the day after the bill is presented, weekends and holidays included. 49 CFR 377.203(b), (c)

  4. Tue 23 Mar 2027

    Last day to bill what was left off

    180 days from receipt of the original bill. 49 U.S.C. 13710(a)(3)(A)

  5. Wed 15 Mar 2028

    Last day to file suit for the charges

    18 months from delivery. 49 U.S.C. 14705(a)

Delivered Tue 15 Sep 2026. The 7 days skipped 2 weekend days. The rule says “legal holidays” and lists none, so this counts the federal ones in 5 U.S.C. 6103(a), on the weekday they are observed when one lands on a weekend. Spacing is not to scale. A written contract can replace the billing and credit dates (49 U.S.C. 14101(b)(1)), and an attorney decides which governs.

Sample Street Freight, every load between the rate con and the deposit

Made-up records, frozen on Mon 21 Sep 2026 so the dates can be checked against a calendar.

  • Past a date

    Delivered Wed 9 Sep 2026. The signed POD is still in the cab with Dale, so nothing has been billed.

    • Driver's trip papers due: Tue 22 Sep 2026. From 13 days from the day they cover (49 CFR 395.11(b)).
    • Federal bill date, already passed: Fri 18 Sep 2026. From 7 days from delivery, weekends and holidays not counted (49 CFR 377.205(b)(2)).
    • Rate con: POD within 48 hours or a $100 deduction, already passed: Fri 11 Sep 2026. From Demo Prairie Freight rate con, clause 9.
    What the AI has drafted
    A text to Dale asking for the POD photo is drafted. The invoice is built and waiting on that one page.
    What a person still does
    Sends the text. Sends the invoice once the POD is in.
Seven federal clocks behind one delivered load.Open the rules
  • Present the freight bill

    7 days from delivery on a collect shipment, Saturdays, Sundays and legal holidays not counted

    The payer's credit period starts the day after the bill is presented. On the other end: whoever pays the freight. 49 CFR 377.205(b)(2), read 20 Sep 2026

  • The payer's credit period

    15 days, weekends and holidays included; a tariff can set up to 30 calendar days

    It begins the day after the freight bill is presented. On the other end: the broker or shipper paying the bill. 49 CFR 377.203(b)-(d), read 20 Sep 2026

  • Bill what was left off the invoice

    180 days from receipt of the original bill

    The payer has the same 180 days to contest a bill. After it, the right to collect the extra charge is gone. On the other end: the broker or shipper who got the first bill. 49 U.S.C. 13710(a)(3), read 20 Sep 2026

  • Pay a leased owner-operator

    15 days after they hand in the delivery papers

    The lease must say so. The papers it can ask for are the logs and what the carrier needs to get paid by the shipper. On the other end: the owner-operator hauling under your authority. 49 CFR 376.12(f), read 20 Sep 2026

  • Answer a cargo claim

    Acknowledge in writing within 30 days; pay, decline or make a firm offer within 120

    Still open at 120 days: a written status to the claimant every 60 days. On the other end: whoever filed the claim. 49 CFR 370.5(a); 370.9(a), read 20 Sep 2026

  • Sue for an unpaid bill

    18 months after the claim accrues, which is on delivery

    The lawsuit must begin inside the 18 months. On the other end: the broker or shipper who has not paid, then a court. 49 U.S.C. 14705(a), (g), read 20 Sep 2026

  • The driver's trip papers

    To you within 13 days; kept at least 6 months from the day you receive them

    Bills of lading and dispatch records count, and nobody may alter what is on them. On the other end: you, then anyone checking the driver's hours. 49 CFR 395.11(b), (f); 395.8(k)(1), read 20 Sep 2026

Plain summaries of federal rules as read on 20 September 2026, not legal advice. A carrier and a shipper can waive some of them in a written contract (49 U.S.C. 14101(b)(1)), so your rate confirmation or broker agreement may set other terms; an attorney decides which governs a load. Detention pay comes from the rate confirmation. We found no federal deadline for it.

They paid short and nobody caught it.

The deposit lands, the total looks about right, and the week moves on. Here the remittance is read line by line against the invoice, the rate con and your own sent mail.

After the load was delivered

“Multiple commenters at the March 2023 listening session mentioned charge backs and claims from brokers after loads were delivered.”
FMCSA final rule, 88 FR 78656 at 78665, 16 November 2023. Federal Register, carriers' comments to the agency. Read 20 Sep 2026.

180 days

“A carrier must issue any bill for charges in addition to those originally billed within 180 days of the receipt of the original bill in order to have the right to collect such charges.”
49 U.S.C. 13710(a)(3)(A). Federal statute. Read 20 Sep 2026.

Remittance advice, made up

ACH 00918-SAMPLE

Example Lakes Logistics

Paid Fri 18 Sep 2026 to Sample Street Freight

Total deposited$7,975

Invoice SSF-2189: billed $2,400, paid $2,250

Paid $150 short. The remittance says the POD was late. The record says it was not.

  • Rate con clause 7: signed POD to the broker within 24 hours of delivery, or a $150.00 deduction.
  • Delivered Thu 13 Aug 2026 at 11:15, from the signed POD.
  • POD emailed to the broker's paperwork address Thu 13 Aug 2026 at 16:40, from your sent mail. That is 5 hours 25 minutes.

Drafted for a person to send

Re invoice SSF-2189. Your remittance of 18 September deducts $150.00 for a late POD. Clause 7 of your rate confirmation allows 24 hours. The signed POD was emailed to your paperwork address on 13 August at 16:40, 5 hours 25 minutes after the 11:15 delivery. The sent email is attached. Please release the $150.00.

The broker's own record

“Each party to a brokered transaction has the right to review the record of the transaction required to be kept by these rules.”
49 CFR 371.3(c). Federal regulation. Read 20 Sep 2026.

What you already pay for, and what we would not sell you.

Most of a small carrier's back office is sold already. We checked before writing this page, and we do not rebuild any of it.

  • Turning a photo of the signed POD into an invoice, and sending it to a factoring company

    Already bundled

    Carrier billing software reads the driver's photo, checks it for signatures and dates, builds the invoice and submits it from inside the app. It also lists what is unpaid and overdue.

  • Getting paid fast, and the risk a broker never pays

    Sold separately

    Factoring companies advance the money when the invoice is uploaded. On non-recourse terms they carry the risk of non-payment.

  • A broker's credit score and days to pay

    Already bundled

    Load boards show both beside the load.

  • Driver logs, stored trip documents, fuel-tax mileage, and how long a truck sat inside a geofence

    Already bundled

    Electronic logging subscriptions include all four. The arrival and departure times we use come from there.

  • Single-purpose tools: AI dispatch that books loads, a GPS detention timer that builds an invoice, a broker lookup

    Sold separately

    Each exists and publishes a price. If one of them is all you need, buy it.

  • Reading each rate con's fine print into dated duties on the load, keeping the federal dates beside them, and tracing a short payment back to the clause it cites

    Not found

    Not in the billing, logging, load-board, factoring or dispatch products we checked. This is the part we would build, on your own inbox and documents.

Read from the vendors' own pages on 18 and 20 September 2026. “Not found” means not found in the products we checked, not that it exists nowhere.

What we would build instead

  1. Every rate con read before anyone rolls

    When a rate confirmation lands in your inbox it is read line by line: the sender against the broker's federal registration, then the fine print. The POD window, the detention rule and who has to be told, the pay terms and the deductions go on the load as dates and duties. It never calls a broker a fraud and never says a load is safe. It shows what does not match, and you make the call.

  2. Every date between delivered and paid

    From the signature on the POD, each load carries its dates: the rate con's, and the federal ones beside them. The 7-day freight bill (49 CFR 377.205), the owner-operator paid within 15 days (49 CFR 376.12), a cargo claim acknowledged in 30 days and answered in 120 (49 CFR 370), 180 days to bill what was left off (49 U.S.C. 13710), 18 months to sue (49 U.S.C. 14705). The detention notice, the invoice packet, the claim acknowledgment and the short-pay dispute are drafted. You send them.

  3. A website that says what you haul

    We build and run a plain site with your USDOT and MC numbers, your equipment, the lanes you run and how to reach dispatch, so a shipper who finds you, or a broker checking you out, gets a straight answer. It promises no rates and no transit times.

What a carrier asks us first.

Straight answers, including the ones where the answer is no.

My dispatch software and my factoring company already do a lot of this.

They do, and we will not rebuild it. Turning a photo of the POD into an invoice, sending it to a factoring company, same-day funding, driver logs, fuel-tax mileage, time inside a geofence, and a broker's credit score and days to pay are all sold already. What we did not find in the products we checked is the reading: each rate con's fine print turned into dates on the load, the federal dates beside them, and a short payment traced back to the clause it cites. That is what we build, next to what you have.

Will it tell me a broker is a scam, or whether to take a load?

No. It compares the rate con with the broker's federal registration and shows what does not match: the email domain, the phone number, a bond cancellation on file. The email and phone checks are indicators the FBI published in its April 2026 alert on cargo theft. The bond check is the broker's own federal record. A match is not a promise that a broker pays, and a mismatch is not proof of fraud. You call the registered number and you decide.

Does it send invoices, detention notices or disputes by itself?

No. It drafts them with the evidence attached and puts them in front of you. You read them and you send them. It will not change a date, a time or a signature on any record.

My broker agreement sets its own payment terms. Do the federal rules still apply?

Some may not. Under 49 U.S.C. 14101(b)(1) a carrier and a shipper can expressly waive rights and remedies in a written contract, though not the rules on registration, insurance or safety fitness. So it keeps the dates your rate con sets, and the federal ones beside them. Which one governs a load is a question for your attorney, not for software.

Will it tell a driver whether they can keep driving?

No. It gives no hours-of-service rulings, no legal opinion on a claim or an unpaid bill, and no fuel-tax or other tax advice. It names the rule a date comes from and hands the question to you, your safety person, your attorney or your accountant.

What it would cost you.

Move the sliders to your operation. Every figure comes off the published price list, and where the honest answer is custom it says so instead of guessing.

Fits Standard, $749 a month.

StandardYour answers

Website + an AI paperwork desk built for your carrier

Starts at

$749/mo

  • minutes on the phone450
  • emails3,400
  • text messages1,200
  • documents read2,000

No setup fee. Or $6,741 for the year, 3 months free.

Pro

Full site with SEO + an AI paperwork desk built for your carrier

Starts at

$1,499/mo

  • minutes on the phone1,300
  • emails8,500
  • text messages2,500
  • documents read5,400

No setup fee. Or $13,491 for the year, 3 months free.

Enterprise

Custom site and custom agent, scoped and run as one

Starts at

Custom

  • no ceilingscoped to you

The number does not exist until the scope does.

  • You see a working demo before you pay anything.
  • One monthly fee covers the demo, building your version, and keeping it running. No setup fee.
  • Stop at the end of any month.
  • 30 days money back from go-live, prorated for the days it ran.

Estimated from the published price list, not a quote. What gets built is different for every carrier, and that is what the fifteen minutes is for.

Finish pass

Ring the number. That's the product answering.

+1 (646) 212-0980

00 · Any time

That number is Deeplathe's own line. We build custom AI inside the tools a business already uses. Hank, in the corner of this page, is the one built for a carrier. Ask him what is late on the board.

Free · 24/7 · Hang up any time

01 · A set time

Rather book than ring? Take an open slot and Michael runs the call himself.

Book a 15-minute call →

Prefer email? michael@deeplathe.com — it reaches Michael, not a helpdesk.

Then we build it, show you the finished thing on a call, and you decide. $0 setup · nothing paid until you've seen the work · 30-day money-back from go-live.

Trucking answering service

Custom AI, built inside the tools the carrier already uses. It checks rate cons and the dates from the POD to the deposit. Write the voicemail greeting, summarize the email thread before you reply, and send the unpaid invoice reminder after the deposit date.