For US HVAC contractorsA made-up unit. Not a real serial.

HVAC answering service. Calls, bookings, and changes, 24/7.

An AI receptionist for HVAC answers the call, books the job, and handles the change. Carrier gives you 90 days to register it. Trane, Goodman and Daikin give 60. A day late at Carrier and ten-year parts becomes five-year parts with no labor, and in year six that call comes to you. It is one of five jobs in an HVAC shop that nobody owns. Below, an AI does each of them on a made-up shop.

Model no.
DL-HP36-SAMPLE
Serial no.
SAMPLE 2607 0142
Refrigerant
R-454B
Volts / Ph / Hz
208-230 / 1 / 60

53 days ago · Aug 25, 2026

Drag it to the age of your oldest unregistered install. The red zone is the last seven days.

See it on your own jobs

Registration window, by manufacturer

  • 90 DAYS

    Carrier37 days left

    In time: 10-year parts. Late: 5-year parts, no labor.

    carrier.com, read 20 Sep 2026

  • 60 DAYS

    Trane7 days left

    In time: registered warranty, typically 10 years. Late: base warranty, typically 5 years.

    trane.com, read 20 Sep 2026

  • 60 DAYS

    Goodman7 days left

    In time: parts up to 10 years. Late: 5-year parts.

    goodmanmfg.com, read 20 Sep 2026

  • 60 DAYS

    Daikin7 days left

    In time: up to 12-year parts. Late: the unregistered term.

    daikincomfort.com, read 20 Sep 2026

Four windows we could read on the manufacturer’s own page. Lennox, Rheem, York and Mitsubishi publish none we could find, so they get no gauge. Goodman says residents of California, Florida and Georgia need not register at all. Check your own dealer agreement.

Sheet 01 / 07

At 9pm somebody still has to decide.

It is 9pm and your on-call tech is already out. Somebody has to decide whether this one rolls a truck tonight, and if she gets 8am, whose tune-up moves.

Try itBe the homeowner. No cooling with a baby in the house, a noise that can wait, a gas smell. Wes decides, and the board moves.

8:48 PM · office closed 5:30 PM · Yolanda is on callSample shop · seededLive AI
Wes, the AI after-hours dispatcher at Sample Street Heating & Air

Wes

AI dispatcher

Sample Street Heating & Air

WesSample Street Heating and Air, after hours. This is Wes, the AI dispatcher. What's going on with your system?

Pick a call or type your own. No truck is ever really sent.

Tonight · on call

Yolanda · sent now, arrives about 9:57 PM

7 PM9 PM11 PM1 AM

Bev

7:59 PM

Tomorrow

Marcus

Curtis

8:00 AM

Abe · Maintenance

Cooling tune-up

Roselyn · Repair

Ice on the indoor coil

9:30 AM

Corinne · Repair

Short cycling

Priya · Repair

Weak airflow upstairs

11:00 AM

Lena · Maintenance

Cooling tune-up

Open
1:00 PM
Open

Jonah · Repair

Condensate line backing up

2:30 PM

Reggie · Maintenance

Cooling tune-up

Open

What Wes did

  1. Nothing yet. Call as the homeowner, and every truck, booking and moved visit lands here and on the board.
Sent
0
Booked
0
Moved
0

A system signed in the kitchen at 11pm is a door-to-door sale with 3 business days to cancel, and the emergency waiver needs handwriting no software can produce. So Wes books the call-out and never closes the sale. 16 CFR 429 · Deeplathe does not give legal advice.

A seeded shop, not a real one. Wes runs on a real AI model, and nothing he sends, books or moves is real.

On record

Trade businesses with fewer than 5 technicians turned 24% of their calls into jobs. Those with 25 or more turned 59%, and HVAC shops of every size 38%.

ServiceTitan, call booking rates, 25 Oct 2022a vendor measuring its own customersread 20 Sep 2026June 2022, more than 3,000 trade businesses of every trade in the US and Canada. The article does not say which calls it counted.

A system signed in the kitchen is a door-to-door sale with 3 business days to cancel. The emergency waiver has to be in the buyer's own handwriting.

16 CFR 429, the FTC Cooling-Off Rulefederal ruleread 20 Sep 2026State home-solicitation laws can add to it. We did not check them.
Already in your software

Answering and booking. Jobber, Housecall Pro, Workiz and ServiceTitan all sell it or include it. Deeplathe answers, books, and reschedules too, 24/7. This sheet is the decision under the answer.

Still a person

The technician diagnoses and prices. A person sells a replacement in daylight, on paper. You set what rolls a truck.

Not checked State home-solicitation laws and state rules on after-hours fees.

Sheet 02 / 07

The crew has moved on. The job has not.

Somebody has to register it before the window shuts, get the permit inspected, file the rebate your comfort advisor promised and get the papers to the homeowner. Nobody owns that list.

Try itEvery install still carrying paperwork, with the link that cannot be reopened on top. Open one and press Prepare.

The close-out desk

MS
Done, not closedEvery job still carrying paperwork

10 open · 2 shutting this week · 7 hrs of office time · seeded shop

A seeded shop, not a real one. The registration windows are the manufacturers’ own published terms; everything else here is demo data.

On record

Carrier: "If you register after 90 days, the standard 5-year parts warranty applies with no labor coverage."

carrier.com, warrantymanufacturer's own pageread 20 Sep 2026

Goodman: residents of California, Florida, Georgia and Quebec "do not need to register the product" to get the registered terms. That is one manufacturer's page, not a rule for the others.

goodmanmfg.com, limited warrantymanufacturer's own pageread 20 Sep 2026
Already in your software

ServiceTitan has a Carrier partnership with "Integrated registration, warranty, and claim processing". For other brands, and on Jobber, Housecall Pro or paper, it is a spreadsheet. Expediters sell permit filing, so this tracks permits and does not file them.

servicetitan.com, Carrier partnershipa vendor's own feature pageread 20 Sep 2026
Still a person

Presses submit in his own browser, under his own login. Confirms the install date. Points the homeowner at the manufacturer for any coverage question.

Not checked Windows for Lennox, Rheem, York and Mitsubishi, which publish none we could find. Which other jurisdictions change the rule.

Sheet 03 / 07

February is where the hours go missing.

In July you cannot answer the phone. In February you are sending guys home at two, with a few hundred members owed a tune-up that nobody has called.

Try itTwelve weeks of a made-up board, and the members who are owed a visit. Pick a thin week and fill it.

Sample Street Heating & Air · 412 members · 143 owed a visit nobody has scheduledMade-up shop · seeded

Field hours booked, next twelve weeks

304 h a week across 8 techs

booked on the call sheet, not booked 80%, under it a week is thinThe figure over each glass is the field hours still open that week.

23 field hours a week is the gap at your size between BLS’s August week (40.3 h) and its February week (38.0 h): 2.3 h × 10. BLS, 2025, read 20 Sep 2026. Arithmetic on a national average, not your shop.

Call sheet · week of Nov 16

128 field hours open. At 1.5 h a visit, 85 visits fit and 138 members are owed one, so this sheet is worth up to 128 h if every line books.

  1. 1Opal, ChandlerHeating tune-up · unit 15 yrs · last seen by Dale18 mo
  2. 2Zelda, ChandlerHeating tune-up · unit 14 yrs · last seen by Yolanda16 mo
  3. 3Ezra, ChandlerHeating tune-up · unit 14 yrs · last seen by Yolanda16 mo
  4. 4Omar, ChandlerHeating tune-up · unit 15 yrs · last seen by Yolanda15 mo
  5. 5Floyd, ChandlerHeating tune-up · unit 7 yrs · last seen by Marcus19 mo
  6. 6Willa, ChandlerHeating tune-up · unit 10 yrs · last seen by Dale17 mo
  7. 7Boyd, ChandlerHeating tune-up · unit 14 yrs · last seen by Yolanda14 mo
  8. 8Flora, ChandlerHeating tune-up · unit 14 yrs · last seen by Marcus13 mo
  9. 9Mateo, ChandlerHeating tune-up · unit 18 yrs · last seen by Marcus10 mo
  10. 10Orson, ChandlerHeating tune-up · unit 4 yrs · last seen by Dale17 mo
  11. 11Virgil, ChandlerHeating tune-up · unit 3 yrs · last seen by Rosa17 mo
  12. 12Tobias, ChandlerHeating tune-up · unit 9 yrs · last seen by Dale14 mo

The first 12 of 85 lines. One truck stays in one town, so the sheet runs town by town (Chandler 14, Gilbert 13, Tempe 13), and inside a town the longest overdue with the oldest unit comes first. 5 members are on the shop’s do-not-call list and left off. Your CSR dials. Nothing here calls, texts or emails a homeowner.

On record

Field workers in plumbing, heating and air-conditioning contracting averaged 38.0 hours a week in February 2025 and 40.3 in August.

BLS Current Employment Statistics, series CEU2023822007federal statisticsread 20 Sep 2026NAICS 238220 counts plumbing with heating and air conditioning. Plumbing has little season, so an HVAC-only gap would be wider. That series does not exist.

A marketing call placed by an autodialer or an artificial voice needs "the prior express written consent of the called party". So a person dials this list.

47 CFR 64.1200(a)(2)federal ruleread 20 Sep 2026Several states are stricter. We did not check them.
Already in your software

Housecall Pro's service plans "Automatically generate recurring jobs based on the selected plan" and send reminders. We found nothing on that page that aims owed visits at the weeks your board is thin.

housecallpro.com, recurring service plansa vendor's own feature pageread 20 Sep 2026
Still a person

Your CSR dials and the member says yes or no. Nothing here texts or robocalls a homeowner.

Not checked State telemarketing laws, your own do-not-call list, and whether a tune-up reminder counts as telemarketing in your state.

Sheet 04 / 07

The changeouts are in your own customer list.

Changeouts are down. The tax credit is gone and new equipment runs a new refrigerant. You know there is a pile of 15-year-old R-22 systems in your customer list. You cannot pull it.

Try itEvery unit a made-up shop has touched, read off its data plate. Set the three controls and open a line to see what your comfort advisor is handed.

Sample Street Heating & Air · 46 units with a plate on file · 17 on the listMade-up shop · seeded
Refrigerant on the plate
Repair visits, 24 months

For the comfort advisor, in this order

His own customers, his own plates. Nothing here contacts a homeowner. A person calls.

On record

The federal credit for heat pumps, central AC and furnaces was available "Through December 31, 2025".

ENERGY STAR, federal tax creditsfederal agencyread 20 Sep 2026

"As of January 1, 2020, no new HCFC-22 will be made or imported into the United States", and EPA "does not require homeowners to replace their existing equipment".

EPA, HCFC phaseout questionsfederal agencyread 20 Sep 2026

US shipments of central air conditioners and air-source heat pumps were down 19.9% year to date at November 2025.

AHRI shipment data, as reported by the International Institute of Refrigerationtrade body data, read second handread 20 Sep 2026AHRI's own release would not open for us, so this is its figure in another body's report.
Already in your software

ServiceTitan's Marketing Pro has an Aging Equipment audience for email: "customers who have older equipment, and haven't completed a job with you recently". If you run it with clean equipment records, use it. Elsewhere the age is on the data plate and in nobody's database.

help.servicetitan.com, Marketing Pro audiencesa vendor's own help pageread 20 Sep 2026
Still a person

The comfort advisor calls and sells. The technician decides whether a unit needs replacing. This never says one does, never quotes and never mentions a credit or a rebate amount.

Not checked State rebate programs, which changed twice in 2026, and serial-number date codes by brand. The demo uses the manufacture date as printed.

Sheet 05 / 07

A callback is a truck you pay for twice.

A callback is a truck on your dime, and you only hear about the ones your CSR remembers to mark.

Try itOne made-up month of jobs. It finds every second truck to the same system inside 30 days, including the ones nobody marked.

Sample Street Heating & Air · 214 jobs this month · 9 second trucks inside 30 days · 6 nobody marked · 21.5 field hoursMade-up shop · seeded
Second truck inside
Group by

booked as a recall booked as a normal call, found from the address and the system

Trent

  1. Hank, ChandlerNot marked

    Oct 7Oct 15

    Capacitor replaced, Trent. Second truck: Rosa, 1 h.

  2. Percy, GilbertMarked

    Oct 4Oct 15

    Capacitor replaced, Trent. Second truck: Dale, 1.5 h.

  3. Conrad, Queen CreekNot marked

    Sep 14Oct 9

    Contactor replaced, Trent. Second truck: Yolanda, 2 h.

It lists the pairs. It does not say whose fault one was, and it never touches pay. Your service manager decides whether it was workmanship, a part or a second fault.

On record

ACCA's illustration for a made-up mid-sized contractor puts a service callback at $650 and an install callback at $850, counting the tech's time, office overhead and the paying call that did not run.

ACCA HVAC Blog, the true cost of callbacks, 2 Oct 2025trade association, its own illustrationread 20 Sep 2026Unbylined, and worked for a made-up contractor. It is an illustration, not research.
Already in your software

ServiceTitan links a recall to the first job when the CSR clicks Recall while booking it. That depends on a button being pressed with a homeowner on the phone.

help.servicetitan.com, book a recall or warranty joba vendor's own help pageread 20 Sep 2026
Still a person

The service manager decides whether it was workmanship, a part or a second fault, and has the conversation. This never blames a technician and never touches pay.

Not checked Callback rates, which nobody publishes, and state wage rules on charging a callback back to a technician.

Sheet 06 / 07

Ask him to do something he should not.

You run the shop now, and this is Wes on your side of the desk. Some of these he does. Three he will not, and the no is code that runs before any AI model is asked, so asking twice changes nothing. It is the reason you can put your own login behind him.

The office · you run the shop · Wes answers from the made-up shop’s recordsMade-up shopLive AI

WesThis is Wes, the AI dispatcher on this page. Ask me what I would do in your shop, or ask about anything on Sample Street's board. It is a made-up shop.

Pick one or type your own. The red ones he refuses, and the refusal is code, so ask twice.

  • The manufacturer

    Does Fills the registration from the data plate and watches the window.

    Never Changes an install date, or says whether something is covered.

    The submission is under your login, and coverage is their answer, not ours.

  • The jurisdiction

    Does Prepares the permit application and chases the inspection date.

    Never Files it, or describes work that needs a license.

    The license holder files. The license is yours.

  • The rebate program

    Does Attaches the AHRI reference from your own paperwork for that exact pairing and fills the form.

    Never Tells the homeowner what they will get, or when.

    The program decides, and a number from us becomes a promise you carry.

  • The homeowner

    Does Assembles the close-out pack and drafts what is safe to say.

    Never Sends it during working hours without you.

    A person sends. A message to a homeowner about a warranty is a promise, and the promise is yours to make.

A made-up shop. Wes runs on a real AI model, and nothing he fills is sent anywhere.

What actually happens

The first week, in order.

You have been sold to before, so here is the whole of it rather than a promise. Nothing below needs an integration we do not have.

  1. The call

    Fifteen minutes. Which brands you carry, which jurisdictions you pull permits in, and how many changeouts you did last month.

    You talk, we listen.

  2. Before you pay anything

    A working board with your own last month of jobs on it: your brands, your windows counted from your install dates, and no customer names in it.

    We build it. You look at it.

  3. If it is wrong

    You say so and we stop. There is no invoice and nothing to cancel, because nothing started.

    Costs you the fifteen minutes.

  4. If it is right

    One monthly fee covers building your version and keeping it running. No setup fee. Stop at the end of any month, and thirty days back from go-live, prorated.

    You press submit. It always was you.

The three things we would need from you

  • Your job list

    A CSV, an export, or read access to Jobber, Housecall Pro, Service Fusion or Workiz. ServiceTitan does not permit it, so there it is an export.

  • Which brands you carry

    The window is per brand, and it is the only figure here that is not yours.

  • Your jurisdictions

    Permit portals are per city and per county, and each one is its own form.

And nothing from a manufacturer or a city, which is the point. They give nobody a way to connect, and that is the reason this work is still sitting on somebody’s desk.

The honest part

Nobody has bought this yet. You would be the first, and you would see it working on your own jobs before paying for it.

4 manufacturer windows are built and sourced: Carrier, Trane, Goodman, Daikin. Lennox, Rheem, York/JCI, Mitsubishi publish no window we could find, and the board says so rather than guessing one. The rest is your job list and your jurisdictions.

Take the fifteen minutes

Sheet 07 / 07

What it would cost you.

Move the sliders to your shop. Every figure comes off the published price list, and where the honest answer is custom it says so instead of guessing.

Fits Standard, $749 a month.

StandardYour answers

Website + the desk, working as one

Starts at

$749/mo

  • minutes on the phone450
  • emails3,400
  • text messages1,200
  • documents read2,000

No setup fee. Or $6,741 for the year, 3 months free.

Pro

Full site with SEO + the desk

Starts at

$1,499/mo

  • minutes on the phone1,300
  • emails8,500
  • text messages2,500
  • documents read5,400

No setup fee. Or $13,491 for the year, 3 months free.

Enterprise

Custom site and custom agent, scoped and run as one

Starts at

Custom

  • no ceilingscoped to you

The number does not exist until the scope does.

  • You see a working demo before you pay anything.
  • One monthly fee covers the demo, building your version, and keeping it running. No setup fee.
  • Stop at the end of any month.
  • 30 days money back from go-live, prorated for the days it ran.

Estimated from the published price list, not a quote. What gets built is different for every shop, and that is what the fifteen minutes is for.

Finish pass

Ring the number. That's the product answering.

+1 (646) 212-0980

00 · Any time

That number is Deeplathe's own line. We build custom AI inside the tools a business already uses. Wes, in the corner of this page, is the one built for a shop like yours. Talk to him there, as the owner or as a 10pm caller.

Free · 24/7 · Hang up any time

01 · A set time

Rather book than ring? Take an open slot and Michael runs the call himself.

Book a 15-minute call →

Prefer email? michael@deeplathe.com — it reaches Michael, not a helpdesk.

Then we build it, show you the finished thing on a call, and you decide. $0 setup · nothing paid until you've seen the work · 30-day money-back from go-live.

HVAC answering service

Custom AI, built inside the tools the shop already uses. Registration clocks and the other jobs on this page stay here. The search page below is the free how-to for the missed call. Write the voicemail greeting, set the rings before forwarding, and chase the unpaid invoice after the install.

Guides