Dental answering serviceAI receptionist for dental offices.

+1 (646)212-0980

This number is Deeplathe's own line.

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People search for an AI receptionist for dental offices when the phone rings and the chair is busy. The free steps on this page book that visit from the voicemail into Open Dental. You pick the time. Nora, further down, is a sample on made-up patients.

Book the 15 minutes
12 am12 pm

A front desk's week

128 of 168

Gold on the dial is every hour a front desk is away from the phone. Open 8 to 5 on weekdays with an hour for lunch, that is 128 of the week's 168 hours.

Do this yourself

The free steps for this one job

People search for an AI receptionist for dental offices when the phone rings and the chair is busy. This page books that visit. The voicemail becomes a note, and a person books it in Open Dental. Recall, claims, and insurance are other jobs.

Book the missed visit from the voicemail

The greeting asks for a name, a callback number, new or existing, and whether they are in pain right now. The transcript lands in email. The prompt writes a booking note. A person opens Open Dental and books the visit. If they described pain or bleeding, the note says to hand it to a person, and nobody books it as a routine cleaning.

Get the missed call as text

The greeting asks only for the four facts. It does not talk about treatment. The greeting article linked below is the writing pass.

  1. If the office number is Google Voice, open voice.google.com, click Settings, then Voicemail, and turn on Voicemail transcripts and Get voicemail via email.
  2. Call from a second phone and confirm the email matches what you said.
  3. If the office number is an iPhone, use the voicemail article linked below, then test with a real call.

Turn the transcript into a booking note

Paste the transcript under the prompt in the chat tool you already use. Take the patient name and number out first if your practice rules say the chat tool must not see them. Put those details back only when you are in Open Dental.

Paste this, then paste the transcript under it

You turn a voicemail transcript into a dental booking note.
Use only facts in the transcript. If a fact is missing, write MISSING.

Output:
- Name
- Callback number
- New or existing patient, or not said
- What they asked for, in their words
- They said they are in pain right now: yes, no, or not said
- Time they asked for, or MISSING

Do not diagnose.
Do not say the tooth can wait.
Do not quote a fee.
If they described pain or bleeding, write: hand to a person. Do not book it as a routine cleaning.

Book it in Open Dental yourself

Open the Appointments module in Open Dental. Book the visit from the note, on a chair and a time you choose. The note does not pick the provider and it does not quote a fee. If the note says to hand the call to a person, do that before you look for a cleaning slot.

If you would rather have it built

Deeplathe builds custom AI inside the tools a business already uses. For this job, that is the voicemail becoming a booking note in Open Dental and the inbox the practice already uses, waiting until a person confirms it. Less than a hire, more output. The steps above are the whole fix if you want to do it yourself.

Related reading

01 11:00 PM

The phone rings at 11pm. The sample desk works a made-up book.

Nora is a custom AI assistant on made-up visits. A real build sits inside the schedule the practice already uses. A person still handles what needs a person at eight.

31 of 100 calls to a dental office hung up before reaching anyone, across 11.5 million calls to 8,280 US locations in 2025.

Patient Prism, Dental Patient Access Report, 2026Vendor, its own customers · read 20 Sep 2026

Nora is answering live, right now. Nothing here is a recording.

You're the patient. Pick a situation, or type your own.

Or you're the owner. Ask her what you would ask a hire.

She also answers from the corner of this page.

If you're a patient in pain, this isn't a real practice. Call your own dentist, or 911 for a medical emergency.

Schedule

What the morning looks like, and the two federal rules she is built to

While you were closed

5:00 pm to 8:00 am · sample night

2 things need you

7 patients reached the practice overnight. 5 were finished without anyone, 3 of them with an appointment on the book. The rest is below.

  1. 8:20 pmMaeveWebsite

    “Can I pay for the treatment plan monthly?”

    Answered what the practice publishes, and said a person would call. They asked about money or their own treatment.

  2. 12:22 amColinCalled

    “I chipped a front tooth playing hockey tonight.”

    Booked into the first opening and marked urgent. Someone described pain. A person decides how soon they are seen.

The rest of the night · 5 handled
  1. 5:34 pmRussellBooked
  2. 6:58 pmPalomaAnswered from what the practice publishes
  3. 7:02 pmTheoBooked
  4. 9:53 pmRosaMoved, and the freed time offered when the quiet hours endedHeld to 8am
  5. 6:38 amHugoBookedHeld to 8am

1 message held until 8am, by law

A sample night, seeded for today. Automated texts to a patient who did not just write are not sent between 9pm and 8am. Nothing here decides how urgent a symptom is. Anyone describing pain is booked and handed to a person.

  • 47 CFR 64.1200(c)(1)

    No telephone solicitation to a residential subscriber "before the hour of 8 a.m. or after 9 p.m. (local time at the called party's location)". Nora holds any text a patient did not ask for to those hours.

    Read the rule · read 20 Sep 2026

  • FCC 24-17, February 2024

    The FCC confirmed that the TCPA's limits on an "artificial or prerecorded voice" cover AI-generated voices, so such a call needs the called party's prior express consent. Nora answers calls. She does not place them.

    Read the rule · read 20 Sep 2026

Federal rules only. State calling-hour and consent laws differ and were not checked for this page.

02 8:00 AM

Yes to the crown, no date. A 10:30 that just cancelled.

Five lists counted off one schedule: accepted and never booked, the open chair, recall due, the waiting list, last night. Nora ranks each and writes the text. A person presses send.

Nearly 82% of dentists polled said no-shows and cancellations with under 24 hours' notice were the biggest thing keeping their schedule from full.

ADA Health Policy Institute, poll of about 1,200 dentists, 2022Association survey · read 20 Sep 2026

47% of treatment plans created in the first half of 2025 were completed by the end of the year.

Planet DDS, 2026 DSO Outlook, 2026Vendor, its own customers · read 20 Sep 2026

Front desk

MS
ReportsThis morning

Every figure counted from this practice's own schedule · as of 9:41 AM

The week on the books

81% booked · 15.5 hrs empty

both chairs full19 Mon100%20 Tue88%21 Wed69%22 Thu69%23 Fri78%

Dr. Reyes Alina RDH

When the money resets

$7,420 total

  • Jan · 7$6,920
  • Feb · 1$500

Past recall, how far

  • 1-3 mo1
  • 4-6 mo2
  • 7-12 mo5
  • Over a year0

Where the work is

Nora · worked the lists at 9:41 AM

In her order, most pressing first. Every line carries the fact it rests on.

Last night, with nobody there

7
Reached you
5
Closed out
2
Need you

1 message held until 8am, by law.

While you are open, a person presses send.

Overview. Five figures, three charts and Nora's order, all counted from this practice's own schedule.

Seeded sample patients. Chart numbers, ages and the last four are derived for the demo. Nothing is connected, and nothing goes out until someone presses send.

03 1:00 PM

New patients, before they know your name.

Which searches you have no page for, ranked by what the search is worth. Nora drafts the piece and plans the month. Nothing is published or spent until you approve it.

26% of US dentists in private practice said they were not busy enough and could have treated more patients, in the second quarter of 2026.

ADA Health Policy Institute, State of the U.S. Dental Economy Q2, 2026Association survey · read 20 Sep 2026

Marketing

MS
SearchWhat you should be found for

12 queries tracked · 8 worth doing next · seeded 9:41 AM

#Query

Worth doing next · ranked by what the search is worth, not how big it is

Already winning · leave these alone

Where the calls come from

2

of 12 searches have no page on the site that answers them. Someone asks, the practice has nothing to show, and the answer comes from whoever does.

8

are outside the three-pack on the map, the three listings a local search shows above the ordinary links, each with a call button.

Sample figures, seeded for today. On a real build the volume comes from a rank tracker, the position from your Search Console and the map placement from your Google Business Profile. All three are yours, and we read them rather than guess them.

A seeded marketing workspace for a sample practice. Volumes, positions, audiences and ad figures are sample numbers. On a real build they come from your Search Console, your Business Profile, your ad accounts and your phone system. Nothing here is published, sent or spent.

04 3:00 PM

Money you have already earned, sitting still.

Coverage re-checked before the chair, a claim flagged the day it goes quiet, a pre-auth chased after 14 days, accepted treatment ranked by the day its benefits reset.

13 and 18 min for a manual eligibility check and a manual claim status inquiry at a dental office, against 4 and 5 minutes done electronically.

CAQH Index, 2023Industry survey · read 20 Sep 2026

Insurance

MS
InsuranceWhat is sitting still

$28,985 sitting still · 3 arrivals with a problem · seeded 9:41 AM

  • $7,420Expires with the plan year8 accepted, never booked · first on January 1

Four different ways a dental practice loses money it has already earned, and the one thing they have in common: every one of them is invisible until somebody goes looking.

Found at checkout instead of before the chair
A plan that lapsed, hit its annual maximum, or had already claimed both cleanings. The patient is in the chair and the conversation is about money. 3 of the next 8 arrivals are carrying one.
A denial nobody worked
$8,615 across 5 claims. 4 are clerical (a missing radiograph, a missing narrative, a secondary plan that never got the primary EOB), and past the timely-filing window a clerical denial stops being an argument and becomes a write-off. The rest are the plan working as written.
A predetermination nobody chased
$5,760 of accepted treatment that cannot be scheduled. 1 has been with the carrier more than 14 days.
A benefit year ending
$7,420 the plans still pay toward treatment 8 patients already agreed to. The first of it goes back to the insurer on January 1.

The whole number

$28,985

is money this practice has already earned or been promised, sitting somewhere it cannot be collected from today. None of it needs a new patient, a campaign or a discount. It needs somebody to work four lists.

Seeded sample patients and sample plans. No practice management system is connected, no carrier is named, and nothing here is a coverage determination. That is the carrier’s, and the treatment is the dentist’s.

Seeded sample patients, plans and claims. CDT codes are the public ADA code set; no carrier is named, because naming one beside invented claim data would be a claim about that company. Nothing is submitted, resubmitted or determined here.

05 4:30 PM

That PPO pays less every year. Stay, or drop it?

Your software prints the write-off. It does not say how many of the plan's patients have to stay for leaving to pay, or follow them once the letters are out. This ledger does both.

35% of US dentists planned to drop out of some insurance networks in 2026. A stated plan. In the same report 40.7% had planned to in 2025 and 29.3% did.

ADA Health Policy Institute, State of the U.S. Dental Economy Q4 2025, rev. 2026Association survey · read 20 Sep 2026

Network ledger · Sample Street Dental · last 12 months

Made-up practice, plans and patients

PlanPatientsWrite-offBreak-even

Nora · read from the PPO A fee schedule

CDT codeFeeAllowedTimes a year
D0120 Periodic exam$65$38690
D1110 Prophylaxis, adult$115$69655
D2391 Composite, one surface$210$132171
D2740 Crown, porcelain/ceramic$1,420$86674

Four codes of a made-up schedule. On a real build she reads the schedule and the contract you upload. The notice period and any continuity-of-care terms are marked for your attorney to confirm. She does not decide them.

60.5%

of PPO A's patients have to stay at your fees for leaving to pay. That is 250 of 412.

Left of the line, leaving collects less than the plan pays you now. Right of it, more. Nobody publishes a real figure for this, so none is suggested.

Stay in PPO A
$158,071
Leave, 60% stay
$156,699
The difference
-$1,372

A year of the same work for the patients on the plan. It assumes the ones who stay need the same work as often, and leaves out new patients, collections and the time claims take. Arithmetic on sample numbers, not a forecast.

Every plan, patient and count here is made up to show the screen, and the sample year is not a typical result. No carrier is named. Whether to leave a network is your decision, and the contract terms are your attorney's to confirm.

Same AI. One of them can see your practice.

Ask both the same question and both are right. Only one of them can tell you the number, the name and the date, because only one can see your practice.

The stack

MS
Side by sideBoth are right. Only one is useful.

4 questions a practice owner actually asks · both answers seeded 9:41 AM

The front desk“Someone cancelled an hour before. Should we start charging a fee?”

Not set upcomposing…

No tools to call. It has only the question.

Thinking

What it could see

  • No calendar
  • No patient records
  • No plan data
  • No phone or inbox
  • No memory of this practice

Fully set up0 of 5 calls · 0.0s

  1. Reading today's schedulefind_openings
  2. Pulling everyone waitingwaiting_list
  3. Matching length and providerfit_check
  4. Checking text consentconsent_lookup
  5. Writing the messagedraft_message

Working.

What it could see

  • Today's schedule
  • The waiting list
  • Visit lengths and providers
  • Text consent per patient

Same model on both sides, and the unconfigured one answers first, because it has nothing to look up. The configured one makes 5 real calls before it says anything, reading the schedule and the waiting list from the sections above, which is why its numbers match them.

Both answers in the comparison are seeded for today and computed from the same practice sections 01 to 04 run on. Product names say what each is good at, as our working view dated September 2026; nothing states another company’s specifications, prices or benchmarks, and nothing claims a partnership.

What missed work costs you.

Set how many visits you miss in a week, and what one visit is worth to you. The figure is your lost work. It is not a price from Deeplathe.

What missed work costs you

Four weeks, times the visits you missed, times what one visit is worth to you. Move both. The figure is yours. It is not a price from Deeplathe.

Set what one missed visit is worth. This is not a Deeplathe price.

Your estimate

$0

a month, from the numbers above

0 missed visits a week, times 4 weeks, times $0. A custom build, if you want one, sits inside software you already use. You see it working before you pay.

Finish pass

Ring the number. That's the product answering.

+1 (646) 212-0980

00 · Any time

This number is Deeplathe's own line. The booking steps above are yours to finish in Open Dental. Nora, in the corner of this page, is a sample on made-up visits.

Free · 24/7 · Hang up any time

01 · A set time

Rather book than ring? Take an open slot and Michael runs the call himself.

Book a 15-minute call →

Prefer email? michael@deeplathe.com — it reaches Michael, not a helpdesk.

Then we build it, show you the finished thing on a call, and you decide. $0 setup · nothing paid until you've seen the work · 30-day money-back from go-live.

AI receptionist for dental offices

The call that comes in while the chair is busy becomes a booking note, and a person books the visit in Open Dental. You pick the time. Set how many rings before forwarding, keep chart details out of the chat, and summarize a long email thread before you reply.